Thank you for shopping with Avant Collections! We are committed to providing our customers with the best possible service. Below is our shipping policy to ensure a smooth and efficient process for receiving your vegan and organic beauty products.
Processing Time
All orders are processed within 1–2 business days. Please note that processing times may vary during holidays or special promotions. You will receive an email confirmation once your order has been processed and is ready to ship.
Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Please note that shipping times are estimates and may be subject to delays due to unforeseen circumstances, such as weather, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. You can see the full breakdown of shipping costs before completing your purchase.
International Shipping
Currently, we only offer shipping within [insert countries/regions, if applicable]. For international orders, please be aware that customs duties, taxes, or additional fees may apply. These charges are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to track your package. You can check the status of your order directly on the carrier’s website using the provided tracking information.
Address Accuracy
Please ensure that your shipping address is correct at checkout. Avant Collections is not responsible for any delays or lost packages due to incorrect or incomplete shipping addresses.
Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please contact us immediately at [email address] so we can assist you. We will work with the carrier to resolve the issue as quickly as possible.
Customer Service
If you have any questions or concerns about your order or shipping, please feel free to contact our customer service team at [email address] or [phone number]. We’re here to help! Thank you for choosing Avant Collections – we hope you love your new beauty essentials!
